Returns & Exchanges

If you are unhappy with your purchase, you can return them to us within 14 days of receiving your products, providing they are in all original packaging and resalable condition.

Products purchased from Greenhaus can be returned for a refund or exchange. Please contact returns@greenhaus.uk with your name, address, and order details. We’ll provide a UK address and will service your requests.

You are responsible for the costs of returning an order.

If a product is damaged in transit we will provide you with a full refund or exchange, and will cover the shipping costs.

Please keep your postal return receipt in the unlikely event we fail to receive the product.

We aim to process returns within 2 weeks of receiving the returned product.

Please note that any international orders may be subject to customs charges in the receiving country.